Frequently Asked Questions

Users

• Can I really win a gift certificate for pennies on the dollar?
  Absolutely! You can save as much as 80% from local merchants.
• Can I exchange my cert for cash?
  Unfortunately, no. They can be used for store/business credit only.
• Are there any restrictions on using these certificates?
  Any restrictions the business has will be shown on the auction page for that certificate and will be printed on the gift certificate. But, the restrictions are typically what one would expect, such as 'not valid with any other offer,' or 'limit one per customer,' and things like that.
• Can I use the gift cert just like cash?
  Yes, regardless of what you paid for your gift certificate! You cannot exchange it for cash.
• How does this whole thing work?
  It really is simple. We post gift certificates with a stated face value for auction. People bid on them. And, people usually save big on really hot deals. If you're bidding on an auction, you'll get updates telling you if your bid has been surpassed, etc. Remember, you can also look at upcoming auctions and get alerts on those auctions when they go live!
• How do I get my certificate once I have won?
  After winning an auction, you will get an email notifying you of your hot deal. You simply go to the site, pay for your gift certificate with our simple 1 step checkout - then download it for printing. You will find your certificate in the "My Stuff" section of the website.
• How much does it cost to be a member?
  There is no fee to join Savannah Hot Deals ...it's free. Nothing to lose, and so much to gain - Join Now!

Businesses

• Why would I want to be a part of this?
  In a nutshell, Savannah Hot Deals gives you a vehicle to promote your business. Talk to Lora Gunsallus, our Savannah Hot Deals Marketing Specialist at 912-238-8355 to get the details on the variety of benefits to participating.
• How can I verify gift certificates when they are presented at the time of sale?
  There are two ways to verify a gift certificate. One is an online tool that allows you to see the outstanding gift certificates that were auctioned off, and the other is that you will get an email when the auction is complete, telling you the gift certificate number(s) and other pertinent information. Part of the value of being involved with Savannah Hot Deals is the simplicity of the system.
• What kind of reporting tools do you offer?
  With your business login, you can:

  • View how many auctions are running for your business
  • See which certificates have been purchased and by whom
  • Mark off certificates that have been redeemed so they can't be downloaded again
• Who should I contact to learn more?
  Contact Lora Gunsallus at 912-238-8355 to get started today!